Privacy Policy

Effective Date: July 6, 2026

At Durasun Solar Solutions Pvt. Ltd., we respect your privacy and are committed to protecting the personal information you share with us through www.durasun.co.in.

This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or contact us regarding our products and services.

1. Information We Collect

We may collect the following information:

Personal Information

When you submit an enquiry or contact us, we may collect:

• Name

• Email address

• Mobile number

• Company or Organization name (if applicable)

• City and State

• Any information you provide in your enquiry

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Date and time of visit

• Referring website

• Website usage statistics

2. How We Use Your Information

We use your information to:

• Respond to your enquiries.

• Provide quotations and product information.

• Deliver customer support.

• Process product or service requests.

• Improve our website and customer experience.

• Send product updates or promotional communications (only where permitted by law).

• Comply with legal obligations.

3. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

• Remember visitor preferences.

• Understand website traffic.

• Improve website performance.

• Analyse visitor behaviour using tools such as Google Analytics.

You may disable cookies through your browser settings; however, some website features may not function properly.

4. Sharing Your Information

We do not sell, rent or trade your personal information.

We may share information only with:

• Service providers assisting in website operation.

• Logistics or delivery partners (where applicable).

• Payment providers (if online payments are enabled).

• Government authorities when required by law.

All such parties are expected to protect your information.

5. Data Security

We implement reasonable technical and organisational security measures to safeguard your personal information against unauthorized access, misuse, alteration or disclosure.

Although we strive to protect your information, no internet transmission is completely secure.

6. Data Retention

We retain personal information only for as long as necessary to:

• Respond to enquiries.

• Provide products and services.

• Meet legal and accounting requirements.

• Resolve disputes.

Information that is no longer required will be securely deleted or anonymized.

7. Third-Party Services

Our website may contain links to third-party websites including:

• Instagram

• Facebook

• LinkedIn

• YouTube

• Google Maps

We are not responsible for the privacy practices of these external websites. We encourage you to review their respective privacy policies.

8. Marketing Communications

If you subscribe to our newsletter or request information, we may occasionally send product updates, promotional offers or company news.

You may unsubscribe at any time by contacting us or using the unsubscribe link provided in our emails.

9. Your Rights

Subject to applicable laws, you may request to:

• Access your personal information.

• Correct inaccurate information.

• Update your information.

• Request deletion of your information where legally permissible.

• Withdraw consent for marketing communications.

To exercise these rights, please contact us.

10. Children’s Privacy

Our website is intended for general audiences and is not directed towards children under 18 years of age.

We do not knowingly collect personal information from children.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page along with the updated effective date.

12. Contact Us

Durasun Solar Solutions Pvt. Ltd.

Website: www.durasun.co.in

Email: info@durasun.co.in

Phone:

• +91 99000 64290

• +91 89716 11966

Address:

1&2, Kannur Lake Road.

Kannur. Bengaluru (Karnataka- 560064)

By using this website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.